Booking Policy

Room rates

  • Prices advertised are per room per night, based on two people sharing, and include full English breakfast.
  • A single occupancy rate is available when booking our small double or twin room, however at busy times and at weekends the single occupancy rate is not always offered.

Room deposit

  • If booking for a stay within 7 days of arrival, a non refundable deposit equal to the full booking amount is required.
  • If booking for a stay more than 7 days in advance but within 14 days of arrival, a deposit 50% of the stay is required.
  • If booking for a stay more than 14 days in advance of arrival, a deposit 25% of the stay is required.
  • The deposit will be refunded according to the cancellation conditions.


  • If a booking is cancelled less than 7 days before arrival then a charge equal to the full booking amount will be made.
  • If a booking is cancelled less than 14 days before arrival then a charge equal to 50% of the stay will be made.
  • If the booking is cancelled 14 or more days before arrival then a charge equal to 25% of the stay will be made.
  • In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.


  • We will contact you within 7 days of your arrival to request your balance payment. If contacting by email we will send you an online payment link.
  • Full booking balance must be paid 7 days before arrival.
  • By prior arrangement we accept the balance of your payment on arrival by cash, bacs, or by card (Visa, Mastercard).

Check in and check out

  • Guests are welcome to check in Between 16:00 and 18:00.
  • Please let us know prior to your arrival if you require an earlier or later check in and we will do our best to accommodate you.
  • Check out in normally by 11:00am on the day of departure unless otherwise agreed.

Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Portman Lodge B&B relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.